Refund Policy

Last updated: 21 October 2026

All Melo Premium purchases are final and non-refundable. This includes monthly and yearly subscriptions, renewals, and the Lifetime plan. We don't give refunds or credits for partly used periods, unused features, or for changing your mind.

Melo is free to download and try, so please explore the free wallpapers and widgets before you buy Premium.

Cancelling a subscription

You can cancel any time before your next renewal date, so you won't be charged again.
To cancel, open Google Play → Payments & subscriptions → Subscriptions → Melo → Cancel, or follow the steps shown in the app.
After cancelling, Premium stays active until the end of the period you already paid for. There's no refund for the remaining time.
Deleting the Melo app or your Melo account does not cancel a Google Play subscription — please cancel it in Google Play.

When we will help

We will fix the problem — by unlocking Premium or reversing the charge — if:

you were charged but Premium was not unlocked and we can't resolve it, or
you were charged twice for the same purchase because of an error.

Email melo@softmaco.com within 7 days of the charge with your account email and the payment reference (Google Play order number or Razorpay payment ID). Try “Restore purchases” in the app first.

Google Play purchases

Purchases made through Google Play are processed by Google. Google may handle refund requests under its own policies, which are separate from ours.

Your legal rights

This policy doesn't affect any rights you have under applicable consumer protection law.